Privacy Policy

The Delaware State Parks Reservation Service learns information about you from your visit to our website. The information we receive depends upon what you do when visiting our site.

We collect no personal information about you when you visit this website unless you choose to provide the information to us. However, we collect and store certain information automatically. The following explains how we handle information about your visit to our website.

If you do nothing during your visit but browse through the website, read pages, or download information, certain information about your visit is automatically gathered and stored. This information does not identify you personally. We automatically collect and store only the following information about your visit:

• The Internet domain (for example, aol.com if you are connecting from an America Online account or princeton.edu if you are connecting from Princeton University’s domain) and the IP address from which you access our website. (An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web.)
• The type of browser and operating system used to access our site.
• The date and time you access our site.
• The pages you visit.
• If you linked to our website from another website, the address of that website.

This information is collected to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you.

If you make a reservation on this website, the information below that you provide to us at the time you are making your reservation is collected and stored in the database for future reference (in case of cancellation of that reservation or if you wish to make additional reservations).

• Name
• Address
• City/State/Zip Code/Country
• Phone Number
• Fax Number (Optional)
• Beeper (Optional)
• Email Address*

*Email address is later used by you as your password for completing reservations so that you do not need to enter the above personal information each time you wish to make a reservation.

• Park for which the reservation is made
• Campground for which the reservation is made
• Date of arrival/departure
• Number of people for which reservations are made
• Equipment type

• Credit Card Number
• Credit Card Expiration Date
• Amount Charged on Credit Card
• Approval Code

This log is automatically created by the IIS (Internet Information Server) Web server and is stored in the form of flat files on the web server, and is used only for generating web analysis reports. This log does not reveal any personal information about the user. This information is logged irrespective of the fact that a user is making a reservation or not. The contents of the log file include:

• IP Address from which the request is made to our servers
• Script requested
• Date and time
• Browser used

You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes, we forward your e-mail to other employees who may be better able to help you. Except for authorized law enforcement investigations, we do not share our e-mail with any other outside organizations.

This website has a link to the Delaware Central Reservation System contractor's corporate website. When you link to this site, you are no longer on the Delaware State Parks Reservation Service site and are subject to the privacy policy of the new site.

We want to be very clear: the Delaware State Parks Reservation Service will not obtain personally identifying information about you when you visit our site unless you choose to provide such information to us.

This website and the information it contains are provided as a public service. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

The Delaware State Parks Reservation Service makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this website and expressly disclaims liability for errors and omissions in the contents of this website. No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources. Reference in this website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the Delaware State Parks Reservation Service.

Information presented on this website is considered public information and may be distributed or copied. Delaware State Parks Reservation Service shall have the unlimited right to use for any purpose, free of any charge, all information submitted to Delaware State Parks Reservation Service via this site except those submissions made under separate legal contact. Delaware State Parks Reservation Service shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided to Delaware State Parks Reservation Service through this site.